Call Script

Example Lead 

Loophole: Bad Website | Have LinkedIn Accounts But Not Active | No of Employees: 60

Call Script:

Challenges:

  1. Convincing the prospect for a 30 sec pitch
  2. Convincing the prospect for book 10 min call / showcasing portfolio

Introductions

Introduction-1

Caller: Hello I’m Ranjan calling from Swift Radiant, Is this a good time? (Type-1)

Prospect: Calling from? / Sorry Calling From….?

Caller: Swift Radiant, We are an Industrial Branding Agency from Hyderabad.

Introduction-2 **

Caller: Hi Sanjay, this is Ranjan calling from Swift Radiant, Is this a good time? (Type-2)

Prospect: Calling from? / Sorry Calling From….?

Caller: Swift Radiant, We are basically an Industrial Branding Agency from Hyderabad.

Introduction-3

Caller: Hi Sanjay, how are you doing?

Prospect: I’m doing good, may i know who is this?

Caller: This is Ranjan, calling from Swift Radiant. We are basically an Industrial Branding Agency from Hyderabad.

Next

Prospect: Okay, Pls tell me 

Problem Statement-1 (Website)

Caller: So Sanjay, the reason why I have called you is because we had gone through Gloria’s website and found out that the website really looks outdated when it comes to its design & content. (Type-1)

Caller: So Sanjay, the reason why I have called you is because we had gone through Gloria’s website, the design & content looks really outdated. (Type-1)

Open-Ended Question After Problem Statement:

Caller: With outdated what I mean to say is it looks more of a 2010’s kind of a site, we would really love to help you out on this. Would you like to know how?**(Type-1)

Caller: Being an Industrial Marketing Agency, we would really love to help you on this. Would you like to know how? (Type-2)

Caller: After working with so many Industrial Clients, we would really love to help you on this. Would you like to know how? (Type-3)

Problem Statement-2 (LinkedIn)

Caller: So Sanjay, the reason why I have called you is because we had gone through Gloria’s LinkedIn Page and found out that the page has no content or posts in it, and you are missing out huge chunk of talents & networking opportunities as compared to your competitors (Type-1)

Caller: So Sanjay, the reason why I have called you is because we had gone through Gloria’s LinkedIn Page and found out that the page is completely inactive, and you are missing out huge networking opportunities as compared to your competitors (Type-2)

Open-Ended Question After Problem Statement:

Caller: After working with so many Industrial Clients, we have the expertise on the type of creatives & video that would really work on LinkedIn

Industrial Client Names:

  • Duramix | An Odisha based concrete manufacturing company
  • Kiran Group | A gujarat based logistics company

And Many More…

Prospect’s Reply (Can be anything)

Booking a Call:

Caller: So we have certain amazing ideas that we would love to show you on a meet call. All we need is 10 mins of your time where we can present you our idea. So, may I know when are you free this week? (V-1)

Caller: So we have certain amazing ideas that would make your site a better one, I mean better than your competitors. We would love to show you on a meet call. All we need is 10 mins of your time where we can present you our idea. So, may I know when are you free this week? (V-2)

Prospect’s Reply (Can be anything)

Closing:

Caller: Any particular time on Friday? 

Prospect’s Reply

Caller: Awesome. That sounds great. So I’m gonna drop you the meet link on Friday, and we’ll sit down for a 10 min exploration call yeah?

Caller: Hope this is your Whatsapp Number / Can I have your mail id pls?

Prospect’s Reply

Caller: Alright ! I’m gonna call you back and check up on you on Friday.

Caller: Meanwhile I will quickly share you our portfolio in your whatsapp & email, hope you will like them.

Key Handlings:

1. Prospect says can you drop us an email

How to handle it?

  • Can I be frank with you? Prospect: sure
  • That email is gonna go into a spam box and it’s not gonna help anyone.
  • I have something great to offer. If you give me 30s I’m gonna pitch it, and then I don’t have to bother you. And I’ll make sure you are off my list. Is that okay?

2. Prospect says where did you find my number?

I got your number from our research team. We use that as long as we don’t harass anybody. If you want me to take you off my list, I can do that right now & nobody from my company will reach out to you.

3. Prospect says can we talk later?

  • We can definitely talk, but can I take your 30 seconds so that I do not waste your time later on?

Ultimate Objective: To get the prospect on a meet call.